Contact Us

How to Contact Us

 

 

What'sNew

New Thermostats

See our new heating and cooling thermostats.

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CurrentNews

Energy Bill Becomes Law

The American Recovery and Reinvestment Act of 2009 extended many consumer tax incentives originally introduced in the Energy Policy Act of 2005 (EPACT) and amended in the Emergency Economic Stabilization Act of 2008 (P.L. 110-343). Businesses, utilities, and governments are also eligible for tax credits.

...more

 

How to Contact Us

Contact us by Email, Telephone or Snail Mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

Email:

For product information or assistance:
products@rciautomation.com

For service inquiries or assistance:
service@rciautomation.com

For customer support or assistance:
support@rciautomation.com

We will respond to you within 48 hours, during regular business hours. All email correspondence is completely confidential. RCI Automation LLC customers may also use our telephone support center to contact a service representative during regular business hours:

Telephone (voice):  619-375-2551

Snail Mail:

Send your inquiries to:

  • RCI Automation LLC
  • Attention: Customer Service
  • PO Box 721333
  • San Diego, CA
  • 92172-1333